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  • Miami Beach E-Services Portal Launches!
Miami Beach Citizen Access Portal Welcome to the Miami Beach Citizen Access Portal (CAP)

This CAP portal offers 24-hour access to the following services: Planning, Permits, and Business Licenses.

New Online Quick Pay

Medical Cannabis / Pharmacy BTRs must be applied in person at 1755 Meridian Avenue 1st Floor


We are pleased to announce that the new Citizen Self Service (CSS) is now available. This portal is replacing CAP, which will be decommissioned on 05/31/2019. Even though you will be able to conduct business in CAP until that day, we are asking all users to migrate your CAP account to CSS as soon as possible.

  • Please click here to visit CSS and migrate your account now.
  • For video tutorials on how to migrate your account click here.
  • For more information about the new CSS click here.
  • If you need help, please call us at 305.604.4277 or email us at

Ready to Begin?

Need help with Business Tax Receipt(BTR) application process? Please visit our BTR Help page.

Request a Code Case Invoice here.

Need Additional Help?
  • Access our Business Tax Receipt
  • We would be happy to assist you by calling our Customer Service Department at 305.673.7420, Monday to Friday from 8:30 a.m. to 6:00 p.m.
  • To request technical support via email, please contact us at