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Announcements

  • Miami Beach E-Services Portal Launches!
Miami Beach Citizen Access Portal Welcome to the Miami Beach Citizen Access Portal (CAP)

This CAP portal offers 24-hour access to the following services: Planning, Permits, and Business Licenses.

New Online Quick Pay

Medical Cannabis / Pharmacy BTRs must be applied in person at 1755 Meridian Avenue 1st Floor

ANNOUNCEMENT:

We are pleased to announce that the new Citizen Self Service (CSS) is now available. This portal is replacing CAP, which will be decommissioned on 05/31/2019. Even though you will be able to conduct business in CAP until that day, we are asking all users to migrate your CAP account to CSS as soon as possible.

  • Please click here to visit CSS and migrate your account now.
  • For video tutorials on how to migrate your account click here.
  • For more information about the new CSS click here.
  • If you need help, please call us at 305.604.4277 or email us at energovsupport@miamibeachfl.gov.


Ready to Begin?

Need help with Business Tax Receipt(BTR) application process? Please visit our BTR Help page.

Request a Code Case Invoice here.

Need Additional Help?
  • Access our Business Tax Receipt
  • We would be happy to assist you by calling our Customer Service Department at 305.673.7420, Monday to Friday from 8:30 a.m. to 6:00 p.m.
  • To request technical support via email, please contact us at EnerGovSupport@miamibeachfl.gov.